How Reflex Moody’s use your information

Reflex Moodys Ltd Privacy Policy

General Data Protection Regulation 2019

This privacy policy sets out how Reflex Moodys Ltd uses and protects any information that you give us when you use our website or make any telephone e-mail enquiry with us.

Reflex Moodys Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

As this policy may sometimes be updated please check this page from time to time to make sure you are happy with any changes.

What information do we collect?

Name and payment details;
Contact information including email address;
Other information relevant to your enquiry such as postal and contact addresses.

What do we use this information for?

To provide a removal and/or storage quotation and obtain payment;
Internal record keeping;
To send storage invoices.

We will only disclose information to third parties if we are not delivering your effects ourselves, such as shipments to Australia, USA, etc. or to to send you relevant promotional information.



We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once installed it holds a modest amount of data specific to a particular client and website, for example it will identify your likes, dislikes and preferences on a particular website, and store your browsing/purchase history.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not, and therefore tailor the website accordingly.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose whether or not to accept cookies however if you choose not to accept them, you will be unable to place orders or benefit from the other features that cookies use.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes you may change your mind at any time by writing to or emailing us.

Let us know if you believe we are holding incorrect or out of date information so that we can amend or delete it as appropriate.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the new Data Protection Act. This request must be made in writing.

If you do not wish to hear from us any more, and would like your details deleted from our records please Contact Us.

Supporting the community

We are the official sponsors of Salisbury Rugby Club and Bemerton Heath Harlequins Football Club.

Reflex Moody’s Ltd. Salisbury


Tel: +44 (0) 1722 414350


Registered Office:
Reflex Moodys Ltd, Castlegate Business Park, Old Sarum, Salisbury, Wiltshire, SP4 6QX, UK

Company No: 5186435   Registered: Cardiff

Furniture Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by The Furniture Ombudsman


From October this year, Reflex Moody’s Ltd will no longer be carrying out any UK Removals.
However, we will be continuing to provide a removal service for those moving their belongings to or
from France.
If you are interested in a full house removal, either from your primary residence or from a second
home, we would be delighted to hear from you.
Your effects can be delivered direct to your new home, or you may wish to make use of our Storage
facility at Old Sarum.
Should you wish us to provide a quotation for your move, please send an email to or call us on 01722 414350 and speak to Peter or Lynn. We’ll talk you
through the customs process and to get you started, we’ll send a link for you to complete a contents
We would like to thank all our UK clients for their custom over the years, we really have appreciated
you. This change to our business is due to staff shortages and increased French removals due to
Our existing storage customers can be reassured that it’s business as usual. When you are ready to
have your effects delivered from store we’ll be here for you.